DMC Co., Ltd. - Innovative Touch Screens


Sustainable Supply Chain Management

DMC establishes cooperative relationships with suppliers throughout the world and pursues CSR procurement in consideration of the environment and the community to realize a sustainable society.


The DMC Group established its Procurement Policy to specify our mission to purchase materials and services in consideration of the environment and society. DMC CSR Procurement Guidelines promote appropriate procurement throughout our supply chain by thoroughly familiarizing suppliers with our commitment to the realization of a sustainable society. We also provide questionnaires regarding CSR procurement to suppliers to supervise their approaches.

Management System & Operation

Procurement is managed by the Procurement Group and supervised by the Production Management Department Manager. When we consider new business transactions, the selection of partners is based on our Procurement Policy. In the primary assessment, each division assesses engineering capability, reliability, hazardous substances contained in materials and material performance in accordance with the evaluation and selection criteria specified by DMC Group. In the secondary assessment, the Purchase Group assesses the stability of supply, price, and CSR procurement questionnaire results to determine supplier qualifications. Existing suppliers are assessed over a wide range, including compliance, response to defects, and CSR approaches, to determine their continuing eligibility. The evaluation and selection criteria are also reviewed accordingly and spread to all employees to establish a system that ensures proper judgment throughout all group companies.

Procurement Policy

DMC follows the laws and regulations specified by each country, social norms, and corporate ethics, and conducts fair procurement activities to fulfill our social responsibility taking into account human rights, the global environment, and labor safety as we establish cooperative and trusting relationships with our employees and businesses for mutual growth.

  • Compliance with Laws, Regulations and Social Norms
    DMC conducts procurement activities in accordance with laws, regulations and social norms both at home and abroad.
  • Fair and Equitable Business Transactions based on Economic Rationality
    DMC thoroughly evaluates economic rationality such as quality, reliability, price, delivery date, and procurement period to conduct fair, equitable and transparent business transactions.
  • Ensuring Quality and Safety
    DMC strives to maintain and improve quality and safety with suppliers to provide valuable products.
  • Human Rights Protection
    DMC procurement activities respect human rights in accordance with our Human Rights Policy.
  • Environmental Conservation
    DMC strives to manufacture products containing fewer hazardous substances and conducts activities considering environmental conservation.

Questionnaire on CSR Procurement

DMC works with suppliers on procurement in consideration of the environment and regional society in accordance with the Procurement Policy and CSR Procurement Guidelines. We monitor supplier CSR approaches and promote their activities through the provision of a CSR procurement questionnaire. The questionnaire includes the items shown on the right. The collection rate for the 2018 questionnaire was 76%. We are planning to extend the subjects of the questionnaire and work on the realization of a sustainable society with our supplier companies.

Questionnaire Items
2・Safe and Sanitation
5・Management System


Basic Concept

DMC is committed to not using conflict minerals, minerals mined under conditions in which armed conflict, human rights abuse or environmental destruction occur, to prevent funds from flowing to armed groups. We procure the tin and gold used as raw materials in the manufacture of DMC touchscreens from conflict-free smelters such as CFSI*. If we find that our product contains conflict minerals, we take prompt corrective measures.

* CFSI: International conflict-free sourcing initiative

Management Systems & Operations

Tin and gold are essential to the manufacture of touchscreens. DMC established a system under the supervision of the Director & Production Management Division Manager designed to prevent the use of conflict minerals. We gather information on conflict minerals from all suppliers and require tin and gold to be procured from smelters whose products are certified conflict-free. We survey our 96 suppliers using the Conflict Mineral Reporting Template (CMRT) developed by RBA and GeSI. The response rate was 92.7%, producing a high-degree of confidence that conflict minerals were not used in FY2018.


DMC Places a Priority on Cooperation with Partner Companies to Provide High-quality, Safe, and Secure Products.

Hiroki Kobayashi,
Production Schedule Group, Production Control Section, Production Management Division

DMC outsources the assembly of specific touchscreens and attachment to liquid crystal displays to partner companies; and we require our partner companies to maintain not only the finest technological capabilities, but also a clear awareness of the high product quality standards demanded by DMC. DMC exercises its strength in the manufacture of customized products through its small-lot multi-production system, which requires a strong commitment to information sharing. We visit partner companies periodically, and we provide seminars and guidance to ensure consistent quality in all our products. In addition, DMC monitors inspection data for each product. When we identify problems in quality, we thoroughly examine the processes, determine the fundamental cause of defects and provide guidance to partner companies for improvement through the establishment of permanent measures. We continue to deepen our cooperative relationships with partner companies to ensure high-quality, safe and secure products, and enhance our approaches to partner companies to promote environmental consideration and labor safety to realize a sustainable society throughout our supply chain.

  • CSR Report

    As a manufacturer specializing in touch panels that responds to trust with technology, we will contribute to the advancement of local communities.

  • Corporate Management & CSR

    For society/ the global environment/ employees, we are continuing sustainable and healthy management efforts to become a better company.

  • Product Safety & Security

    We are working to provide high quality, safe/ secure products to end users of customers and end products.

  • Management Structure

    Under our management policy, we will strive to build an environment and mechanism in which corporate governance functions effectively.

  • Fair & Equitable Business Transactions

    In order to provide high quality products, we are building cooperation/ trust relationships with business partners around the world and conducting fair trade.

  • Business Practice & Human Rights Protection

    Respecting human rights and individuality, we are developing safe, secure and comfortable working environments and are striving to maintain appropriate labor practices.

  • Environmental Conservation

    We recognize environmental issues as a company's challenge and are promoting environmental-friendly initiatives in our business activities.

  • Contribution to Regional Society

    In order to create a good society, we are implementing activities to realize a society that has no social contribution and gaps.

  • GRI Sustainability Reporting 2016

    See the GRI Sustainability Reporting Standard, showing related information posted.