SUPPORT
Support
SUPPORT

Customer Support

  • Download Product Relates

    Documentation/ Drivers etc. software.

  • Frequently Asked Questions

    Find answers to questions about the product.

  • Product & Company Information

    It provides product, support, company information.

  • Conventional Products

    For conventional products that are no longer available.

  • Discontinued Products

    Replacement and compatible products.

  • Chemical Management

    Learn about the handling of hazardous chemicals.

  • Contact info List
    for us

    please contact our sales team or customer service

  • Contact us by contact form

    For sales inquiries please contact us by email first.

LATEST INFO

What's New

July.1.2022
NEWS
Product End of life Notification: PCAP Controller [DUSx000 series]
June.15.2022
NEWS
Notice of DMC Taiwan Establishment
June.6.2022
UPDATE
DMT-DD Software, API UPDATE (2.16)
May.10.2022
TOPICS
An interview posted on website “THE WORLDFOLIO”
FAQ

Frequently Asked Questions

  • What is required for touch screen use?

    Touch screen, controller, controller cable and driver software are required. In addition, a host computer in which the driver software can be installed and a monitor on which the touch screen can be mounted are necessary.

    e.g.) For a 15-in. touch screen via USB connection

    AST-150A080A (touch screen)+TSC-54/RU (touch controller)+TSC-10/SC (controller cable)+driver software (provided free)

  • What is the cost of implementing touch screens?

    Cost depends on size, quantity, and specifications. Please contact us for more details.

  • Is quick delivery possible with small quantity purchases?

    Standard touch screens are always in stock and prompt delivery is our policy. *Be advised, however, that in the unlikely event that stocks are low, delivery may be delayed.

  • How are touch screens mounted to LCD's?

    We can mount touch screens onto LCD's in our clean room. *This service is only available for DMC touch screens.

    Contact Us!
  • Can touch screens be tailored to my needs?

    Yes, we can customize our touch screens to meet your needs. Please contact us for more details.

    Contact Us!